TCP weirdness, IMAP, wireshark, and perdition

February 10, 2010

Seen on Planet Debian: a nice writeup of a debugging session with a user watching over his shoulder.

One thing to note about user empowerment: Fred isn’t a tech geek, but he can be curious about the technology he relies on if the situation is right. He was with me through the whole process, didn’t get antsy, and never tried to get me to "just fix it" while he did something else. I like that, and wish i got to have that kind of interaction more (though i certainly don’t begrudge people the time if they do need to get other things done). I was nervous about breaking out wireshark and scaring him off with it, but it turned out it actually was a good conversation starter about what was actually happening on the network, and how IP and TCP traffic worked.

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Vestmannaeyjar, Iceland

February 10, 2010

Thanks Suzanne: this image on pixdaus, called "Vestmannaeyjar, Iceland".

http://travelogue.betacantrips.com/wp-content/uploads/2010/02/wpid-1265663762ih8bLFR.jpg

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